Privacy policy

This is how we handle your personal information

In order to offer you our services and let you know about news from us and invite you to our events, we need to process your personal information. We protect your privacy and therefore work to avoid collecting more information than necessary.
If you have any questions regarding our data protection policy, please contact us at info@txp.se

By signing up for our events or newsletters and ordering our services, you accept our data protection policy and our processing of your personal information. You also agree that Tillväxtpartner uses digital communication channels to communicate with you and to send you information.

Below we explain how we collect and use your personal information. We also bring up your rights.

Collection and use of data

This data protection policy covers the data we collect, for example via our website, social media, phone contact or email. We may combine personal data we have collected from different channels or in different ways.

Information you provide to us

You can directly or indirectly provide us with information about yourself and your company in a number of ways, when ordering our services or contacting us on our website, when you contact us by email, letter or phone, when you sign up for a course, meeting, seminar etc., when you sign up for newsletters or interact with us in social media. This information may be:

  • Person and contact information – name, address information, e-mail address, Cell phone number, your professional role, your workplace.
  • Payment Information – billing Address, reference, other billing information.

Information we collect

When you come into contact with us, we can collect information (note that we do not necessarily collect all data mentioned below):

  • Person and contact information – name, invoice and delivery address, e-mail address, phone number, your professional role, your workplace.
  • Information about services and deliveries – details about the services you purchase (for example, current consulting services), assignments, projects or programs and newsletters that you are reading.
  • Historical information – past purchase, attendance on training and meetings, payment history.
  • Device information – eg. IP address, language settings, browser settings, time zone, geographic information, operating system, platform and screen resolution (via statistics tools and newsletters).

The information you provide us with is necessary either to enter into a contractual relationship with us or for other purposes. For example, it may be that we can improve our information and services or perform our mission and our commitments towards you as a customer in a better way.

What do we do with the information?

Provide, perform and improve our services

All data is used to provide, perform and improve our services to our customers. Here you can see what information we process, in which situations and on what legal basis we support our use. Information marked with * means that the information is voluntary, and we will only collect them if you have chosen to submit them to us in running text or on the phone.

When you order products, services, trainings and sign agreements with us

Category of tasksPersonal data
Company informationCompany / Organization
Org. no
Address
Billing information
ContactName
Role
E-mail
Phone number
* Special diets
*Message
Service and product informationService information
Product information,
Education information

Legal basis: Execute our contractual obligations for you

When you contact us via website forms

Category of tasksPersonal data
ContactName
Role
E-mail
Phone number
Company informationCompany / Organization
Information about the caseMessage *

Legal basis: Perform our contractual obligations for you and your Legitimate interest

When you contact us via email and phone

Category of tasksPersonal data
ContactName
Role
E-mail
Phone number
Company informationCompany / Organization
Information about the caseMessage *

Legal basis: Perform our contractual obligations for you and your Legitimate interest

When you receive information or offers from us via newsletter

Category of tasksPersonal data
ContactName
E-mail

Legal basis: Consent

When you are identifiable on photos and movies that we publish

Category of tasksPersonal data
Photo / VideoPhotos
Mingle photos
Videos

Legal basis: Execute our contractual obligations for you or Legitimate interest or Consent

When you participate in our quality surveys

Category of tasksPersonal data
ContactName
Company informationCompany / Organization
Other informationAnswers and reviews

Legal basis: Relevant interest and Consent

Will we share your information?

We will never sell your personal information to third parties without your permission. Sometimes we share your personal information with suppliers or subcontractors in order to perform our commitments to you. We comply with legal, technical and organizational requirements to ensure that your information is handled securely.

Where do we process your personal information?

We strive to always store your personal data within the EU / EEA. However, in some situations they may be treated outside the EU / EEA by a third party, such as a technology provider or subcontractor. We will always take all reasonable legal, technical and organizational measures to handle your information at the same level of protection as offered within the EU / EEA.

How long do we save your personal information?

We save data as long as it is necessary to meet the purpose for which the information was collected, or to fulfill our commitments and as long as required by statutory storage times, especially as regards to accounting requirements.

Your rights

  • You as registered with us have several rights that you should know.
  • You are entitled to request a registry exemption, once a year.
  • You have the right to have your personal information corrected if they are incorrect, incomplete or misleading and entitled to restrict the processing of personal data until they are changed.
  • You have the right to be forgotten, but deletion of personal data cannot be done if required to fulfill an agreement or other Swedish or European law, court or government decision states otherwise, and if it is based on legitimate interest. Should you think there are no legitimate reasons, or the legitimate interest is incorrect, you may object to the treatment.
  • You also have the right to withdraw a consent, make complaints about the processing to the Data Inspectorate and object to direct marketing.

Changes in the data protection policy

We may update this privacy policy. We will announce changes at www.txp.com and also disclose the changes we made to the Data Protection Policy. You can always contact us if you want access to earlier versions.